Patient Feedback

Patient Feedback

"I had a very "snazztastic" cleaning today at Midlothian Family Dentistry! I have a hygienist that sings to me and a dentist who finds my teeth adorable. Couldn't ask for a more relaxed place to get my teeth done!" Ash Allard
"The doctors and staff are great! They are very knowledgeable, professional, kind, and skilled. They kept me informed throughout the procedure and made sure I was relaxed and comfortable. I highly recommend Midlothian Family Dentistry." Rickeita Blunt Jones
"I have always had anxiety when it comes to the dentist. The staff and dentists pit you at ease here. They're personable and friendly I'm so glad I found my family these amazing Dentists." Katherine Jones
"This place is AWESOME! The staff was great, friendly and accommdating! There was no long waiting and every ONE was really KIND!" Robin Lee
"They go out of their way to make you feel relaxed, and calm your fears. I have not had such an amazing time at a dentist EVER." Terra Heard

"The staff and Doctors are really friendly. I highly recommend them😊"

Sebrina Nock
"Christmas dental emergency! Even though I was not an existing customer and they were closing at noon, they offered to stay longer so I could be taken care of. Patient for life!" Suzanne Dumas
"Very great and friendly staff! Quick to serve, and are honest and helpful." Isaac Weston
"My tooth started hurting Friday night, they saw me Saturday morning with a moment's notice when my own dentist wouldn't see me. The procedure was painless during and after. I may be switching dentists." George Rolley
"I have been a patient of Dr.Sorensen's and proud to call Bob my friend for 30 yrs.... Enough said..... Bob,Will ,the other dentist and staff all are top notch folks and practitioners.... Bonnie is BY FAR the best hygienist I have ever had... Ask for her to do ur cleanings...." Doug Robbins
"Very helpful and informative. Took me quickly for an emergency. Thanks!" Michele Buhl
"I don't typically write reviews, but they got me in quickly to take care of me as a brand new patient. As someone who runs a business, I can appreciate great customer service. Thanks so much!" Justin Morgan
"Had wonderful visit with Jennifer today. Always fast, friendly, and gentle." Matt Stevens
"The staff is very friendly and welcoming whenever I visit! They also utilize some of the best technology at their facility! Definitely the best dentists and staff in the Richmond area!" Lauren Austin
"It has been a very long time since I have had a pleasant dental visit. I need work done but I'm not dreading it due to the kindness of the staff. They took time to explain everything to me. I appreciate the respect shown. I will definitely be recommending this practice to my friends and family." Kathy Sears

"I had a great experience. They took me as a new patient for an emergency and got me in very fast. Great and friendly staff and doctors.

Highly recommend."

Bob Dunkum
"My recent appointment with Connie Hensley, Treatment Coordinator, was a very efficient and informative meeting. Connie takes her position seriously and provided to me, the utmost attention and customer service. She takes the time and effort to answer every question. She also has a very congenial and pleasant personality. Thank you for such wonderful treatment -- it is truly refreshing. Kathy Myers
"Dr. Monacell spent time explaining my treatment plan and listening to my concerns so we could find a compromise. I will make certain to request that he work with me in the future. When I was there in March, i saw a young, female dentist. Her "people" skills left much to be desired. She spent my entire appointment talking to the dental assistant." Susan Persons
"This was my son's first visit there. The staff was awesome and made him comfortable." PM Giles

"Bonnie is my hygienist and she is wonderful. She makes me feel very comfortable and her cleaning is really thorough and gentle. I have a TMJ issue, which she is very sensitive to.

Because of this complication and when my teeth have needed more extensive dental work, I try to go to my former dentist (out-of-state). Bonnie and Dr. Sorenson have been very understanding of this - NO pressure. I have appreciated this as well as their opinions and suggestions."

Muffy Scott
"I have received excellent care from Dr Sorenson for over 20 years. The care I have received there is outstanding. My hygienist Brooke was wonderful on my last two visits. I highly recommend this practice." Jill Kapadia
"Everyone was very nice and actually listened to me! I have severe anxiety when it comes to bitewing xrays and they were able to accommodate me without any insistence or judgement. They have removed my fear of the dentist!" Kerry Clendenon
"My whole family (ages 11-74) goes here, and we love it. Everyone is professional and caring. Dr. Crocker is the best!" Nedra Perry
"Dr. Sorenson and his staff truly are the best. Being a coward in going to the dentist, everyone at Midlothian Family Dentistry gives TLC as soon as you walk through the door, and, if necessary, will hold you hand every step of the way through whatever procedure you are having done, big or small. A special thank you to Dr. Sorenson for helping me see that dental work doesn't have to be scary, and a special thank you to Jennifer for your kind and gentle touch in performing cleanings that rate above all others!!!" Robyn Collier
"Amazing service. Extremely friendly staff and doctors. I definitely made the right choice in picking them!!" Buck Reuss
"I started going to them last year and have had excellent service and care. I just got a crown and everything has gone very smoothly and the quality of the care and workmanship is top notch. They are diligent in dealing with my insurance and everything is transparent in that regard. I recommend them highly." Joseph Zirkel
"First visit, preventive care. Very comprehensive and detailed exam was done. Hygienist and dentist were both very diligent in their work. All staff were very friendly as well." Edward O'Beirne
"The staff did an excellent job. My appointment was at 7am; they took me to the back right away, I had my fillings done and was on my way to work within an hour. The staff is professional, personable and attentive. Thanks for everything!" Renee Johnson
"MFD has expanded so much and it's still great! I had a very good experience with Jenny & Dr. Marshall today! They helped me feel at ease & explained what I needed to know! Thanks MFD and Merry Christmas! See you next year!" Sandra Elliott
"My visit was great I really felt comfortable and at ease in the environment!" Chae'Ron Valiare
"I hate going to the dentist in general been coming here for the 10 years atleast. Really enjoy it the nurses always nice and caring." Jasmine Washingoton
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